These Terms and Conditions constitute a legally binding agreement between you and s9gam governing your use of the s9gam platform, including all betting, casino, slot, and arcade services. Please read these terms carefully before creating an account or placing any wager on s9gam.
The following cards summarise the most important aspects of the s9gam Terms and Conditions. They do not replace the full legal text below — please read all sections carefully.
You must be at least 21 years of age to register an account or place any wager on s9gam. By creating an account, you confirm you meet this requirement. s9gam reserves the right to request age verification documentation at any time and to suspend accounts pending verification.
All s9gam bonuses, free spins, and promotional credits are subject to wagering requirements before withdrawal is permitted. Bonus funds and real-money funds are tracked separately in your s9gam wallet. Attempting to withdraw bonus funds prior to meeting wagering conditions will result in forfeiture of the bonus balance.
Each player may hold only one active s9gam account. Duplicate accounts — whether created under the same name, same mobile number, same device, or same IP address — will be closed and any associated balances may be voided. This policy exists to protect the fairness of the s9gam platform for all registered players.
Deposits via JazzCash, EasyPaisa, HBL, UBL, SadaPay, and USDT TRC20 are credited in PKR at the prevailing rate. Withdrawals must be made to a payment method registered in the same name as the s9gam account. s9gam reserves the right to conduct identity verification before processing withdrawal requests above specified thresholds.
Fraud, bonus abuse, use of automated betting software, collusion in live casino games, and any attempt to exploit technical errors on the s9gam platform are strictly prohibited. s9gam monitors all account activity and will suspend, restrict, or permanently close accounts where prohibited conduct is identified, with no obligation to provide advance notice.
By accepting these Terms, you acknowledge that gambling carries inherent financial risk, that s9gam's services are for entertainment purposes only, and that you accept sole responsibility for the wagers you place. s9gam provides deposit limits, session limits, and self-exclusion tools — accessing them is your right and using them is encouraged when needed.
These Terms and Conditions ("Terms") govern your access to and use of the s9gam platform, including the website located at s9gam.bio, all associated mobile interfaces, and any related services, products, promotions, and features offered by s9gam (collectively, the "Platform"). By registering an account, accessing the Platform, or placing any wager, you confirm that you have read, understood, and agree to be bound by these Terms in their entirety.
If you do not agree with any part of these Terms, you must immediately cease using the s9gam Platform and close your account. Continued use of the Platform following any amendment to these Terms constitutes your acceptance of the revised Terms. s9gam strongly recommends that you save or print a copy of these Terms for your records.
These Terms should be read in conjunction with the s9gam Privacy Policy and Responsible Gaming Policy, both of which form part of the overall agreement between you and s9gam.
To open an s9gam account, you must satisfy all of the following eligibility criteria at the time of registration and on a continuing basis throughout the duration of your account:
s9gam reserves the right to request supporting documentation — including but not limited to a government-issued identity document, proof of address, and source-of-funds documentation — at any stage of the account lifecycle. Failure to provide requested documentation within a reasonable timeframe may result in account suspension or closure.
Each individual may hold only one active s9gam account at any given time. Opening, or attempting to open, more than one account — whether under the same identity, a different name, or via any other means — constitutes a material breach of these Terms. s9gam employs detection systems to identify duplicate accounts across mobile numbers, device identifiers, IP addresses, and payment methods.
You are solely responsible for maintaining the confidentiality of your s9gam account credentials, including your username, password, and any one-time passwords (OTPs) issued during login. You must not share your login credentials with any other person. s9gam will not be liable for losses arising from unauthorised access to your account resulting from your failure to maintain credential security.
You must notify s9gam support immediately if you suspect any unauthorised access to your account or any breach of your account security. s9gam will investigate and take appropriate remedial action, which may include temporary account suspension pending investigation.
s9gam reserves the right to close, suspend, or restrict any account at its sole discretion, including where s9gam has reasonable grounds to suspect fraudulent activity, Terms violation, money laundering, or any other conduct prejudicial to the integrity of the Platform. Where practicable, s9gam will notify affected players, but is not obligated to provide prior notice where immediate action is required.
s9gam supports the following payment methods for deposits and withdrawals by Pakistani players: JazzCash, EasyPaisa, HBL, UBL, SadaPay, and USDT TRC20. All account balances are maintained in Pakistani Rupees (PKR). Cryptocurrency deposits are converted to PKR equivalent at the prevailing market rate at the time of deposit confirmation.
Deposits are subject to the following conditions:
Withdrawals are subject to the following conditions:
The following rules apply to all sports betting activity conducted on the s9gam Platform, including cricket betting on PSL fixtures, international Test and T20 matches, T20 World Cup tournaments, and all other sporting events listed on the Platform:
By placing a bet on s9gam, you acknowledge that sports betting involves financial risk, that past results do not predict future outcomes, and that you accept full responsibility for the betting decisions you make through your s9gam account.
All casino games available on the s9gam Platform — including live dealer Baccarat, Blackjack, Teen Patti, Andar Bahar, Roulette, Dragon Tiger, slot games, and arcade titles — operate using certified Random Number Generation (RNG) software or live-streamed dealer processes, as applicable.
Return-to-Player (RTP) percentages for all slot and RNG-based games are independently certified and disclosed within the individual game information panels accessible on the Platform. s9gam does not manipulate or override game outcomes at any point.
In the event of a technical malfunction during a game session — including disconnection, server error, or software failure — the affected round will be handled in accordance with s9gam's technical fault policy. Where a round cannot be completed due to a fault, stakes will generally be returned; however, the specific outcome depends on the nature and timing of the interruption.
s9gam offers various bonuses, reload promotions, free spins, and other incentive programmes to eligible registered players. The following general terms apply to all s9gam promotional offers unless explicitly stated otherwise in the specific promotion's terms:
Bonuses are credited in a separate bonus wallet within your s9gam account. Real-money funds and bonus funds are tracked independently. Withdrawals are processed from real-money funds first; bonus funds become withdrawable only upon full satisfaction of applicable wagering requirements.
The following conduct is strictly prohibited on the s9gam Platform. Engaging in any of the following may result in immediate account suspension, permanent closure, forfeiture of balances, and referral to relevant authorities where applicable:
All content on the s9gam Platform — including but not limited to the s9gam brand name, logo, website design, game interfaces, graphics, text, data, software, and all other materials — is the intellectual property of s9gam or its licensed suppliers and is protected by applicable intellectual property laws.
You are granted a limited, non-exclusive, non-transferable licence to access and use the Platform for personal, non-commercial entertainment purposes only. This licence does not permit you to reproduce, distribute, modify, publicly display, or create derivative works from any s9gam content without prior written authorisation from s9gam.
Any unauthorised use of s9gam intellectual property will be pursued to the fullest extent permitted by applicable law.
s9gam collects, stores, and processes personal data in accordance with its Privacy Policy, which forms a part of these Terms. By registering an s9gam account, you consent to the collection and use of your personal data as described in the Privacy Policy.
s9gam will not sell, rent, or transfer your personal data to third parties for marketing purposes without your explicit consent. Data may be shared with third-party service providers strictly as necessary for the operation of the Platform, including payment processors, identity verification services, and regulatory compliance providers.
For full details of how s9gam handles your personal data, your rights as a data subject, and how to contact s9gam regarding data protection matters, please review the s9gam Privacy Policy available at s9gam.bio/privacy-policy.
s9gam is committed to promoting responsible gaming among all registered players. Gambling is intended solely as a form of entertainment. s9gam strongly advises all players — particularly those in Pakistan who may be first-time online bettors — to treat gambling as entertainment, not as a source of income or a means of recovering financial losses.
s9gam provides the following responsible gaming tools, all accessible from within your logged-in s9gam account:
If you believe your gambling is causing harm to you or your family, please contact the s9gam support team immediately to activate self-exclusion. s9gam also encourages players experiencing gambling-related difficulties to seek support from independent problem gambling helplines and counselling services available in Pakistan.
To the maximum extent permitted by applicable law, s9gam shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from or in connection with your use of the Platform, including but not limited to loss of profits, loss of data, or loss of goodwill.
s9gam's total aggregate liability to any player in connection with the Platform shall not exceed the total amount deposited by that player in the twelve months immediately preceding the claim.
s9gam does not guarantee uninterrupted access to the Platform and accepts no liability for losses arising from Platform downtime, maintenance windows, or technical failures outside s9gam's reasonable control. s9gam will endeavour to provide advance notice of scheduled maintenance where practicable.
Nothing in these Terms shall operate to exclude or limit any liability that cannot be excluded or limited by law, including liability for fraud or wilful misconduct.
s9gam reserves the right to amend, update, or replace these Terms at any time. Where changes are material, s9gam will endeavour to provide reasonable notice to registered players via email or in-platform notification prior to the changes taking effect.
Minor amendments — including typographical corrections, clarifications, or changes required to comply with regulatory updates — may be made without prior notice. The "Last Updated" date at the top of this page will always reflect the date of the most recent revision.
Continued use of the s9gam Platform following the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not accept the revised Terms, you must close your s9gam account and cease using the Platform before the effective date of the changes.
These Terms and any disputes or claims arising from or in connection with them shall be governed by and construed in accordance with the laws of the jurisdiction in which s9gam is licensed to operate, as disclosed in the Platform's licensing documentation.
In the event of a dispute arising from the use of the s9gam Platform, you agree to first contact s9gam support to seek resolution through s9gam's internal complaints procedure. s9gam will acknowledge complaints within 48 hours and will endeavour to reach a final determination within 14 business days.
Where an internal resolution cannot be reached to your satisfaction, you may seek independent adjudication through the dispute resolution mechanism specified by s9gam's licensing authority. Details of the applicable dispute resolution service are provided within the Platform's licensing documentation.
For questions or concerns regarding these Terms and Conditions, or any aspect of the s9gam Platform, you may contact the s9gam team through the following channel:
For account-specific enquiries — including account verification, withdrawal status, responsible gaming tool activation, or dispute notifications — please use the live chat function within your s9gam account for the fastest response. The s9gam support team handles enquiries in both English and Urdu and operates around the clock, including during PSL season, major tournament events, and Pakistani public holidays.
Having read the s9gam Terms and Conditions, you are ready to make the most of the Platform. PSL cricket betting, live casino tables, 200-plus slots, and arcade games — all in PKR, all accessible with one s9gam account.